Last updated: 3 September 2026
1. Who we are
Nema Store is a sole trader registered in Sweden and operates the website https://nemastore.com.
Organisation number: 911230-1008
VAT number: SE911230100801
Location: Farsta, Stockholm, Sweden
Email: hello@nemastore.com
For the purposes of applicable data-protection law, Nema Store is responsible for the processing of personal data described in this policy.
2. Personal data we collect
Depending on how you use our website, we may collect the following information:
- Your name and contact details
- Billing and delivery addresses
- Email address and telephone number
- Account and login information
- Order numbers, purchased products and transaction details
- Communications, return requests and customer-service messages
- IP address, browser, device and website-usage information
- Marketing preferences and cookie-consent choices
We collect information directly from you when you place an order, create an account, contact us, submit a withdrawal request or subscribe to marketing communications. Certain technical information may also be collected automatically when you use our website.
3. How and why we use your data
We process personal data when necessary to:
- Process and fulfil your orders
- Receive and manage payments
- Produce and deliver purchased products
- Communicate with you about orders, returns and complaints
- Provide customer service
- Manage customer accounts
- Prevent fraud and protect our website
- Comply with accounting, tax and other legal obligations
- Improve our website and services
- Send marketing communications where you have consented
Depending on the circumstances, our legal basis may be performance of a contract, compliance with a legal obligation, our legitimate interests or your consent.
4. Payments
Payments are processed securely through WooPayments, a payment service provided within the WooCommerce platform and built in partnership with Stripe.
Depending on the options available during checkout, payments may include credit or debit cards and supported digital-wallet or local payment methods.
Payment information is transmitted securely to the relevant payment provider. Nema Store does not store your complete payment-card number or security code on its own website servers.
WooPayments, Automattic, Stripe and the applicable payment-method provider may process personal data according to their own privacy notices and legal obligations.
5. Print-on-demand fulfilment
Nema Store uses Gelato as a print-on-demand production and fulfilment partner.
When you place an order, we share the information necessary to produce and deliver it. This may include:
- Your name
- Delivery address
- Contact information
- Ordered product and design details
- Shipping information
Gelato receives this information only where necessary to produce, fulfil and deliver your order or resolve an issue relating to fulfilment.
6. Website analytics
We may use Google Analytics to understand how visitors use our website and to improve its performance and content.
Analytics information may include your approximate location, device type, browser, IP-related information, visited pages, interactions and time spent on the website.
Where consent is legally required, non-essential analytics technologies are activated only after you provide consent through our cookie-consent system.
You may withdraw or change your consent through the available cookie settings.
7. Cookies
We use cookies and similar technologies for purposes including:
- Operating the shopping cart and checkout
- Maintaining login and account sessions
- Remembering preferences
- Protecting the website and preventing misuse
- Measuring website usage, where permitted
- Supporting optional marketing functionality, where consent has been provided
Essential cookies may be used because they are necessary for the website to operate. Optional analytics or marketing cookies are used only where permitted by applicable law and, where required, after receiving your consent.
You may manage your preferences through our cookie-consent system and your browser settings.
8. Marketing communications
If you subscribe to our newsletter or otherwise consent to receive marketing, we may use your email address to send information about products, offers and Nema Store news.
You may withdraw your consent at any time by using the unsubscribe link included in a marketing email or by contacting hello@nemastore.com.
Withdrawing consent does not affect processing that took place before the withdrawal.
9. Comments and forms
If you submit information through a website form, we process the information provided so that we can respond to or manage your request.
If commenting is available and you leave a comment, we may collect the information entered in the comment form together with your IP address and browser information for administration and spam prevention.
10. Who receives your data
We may share personal data with service providers where necessary to operate Nema Store, including:
- Gelato — product production and order fulfilment
- WooPayments, Automattic and Stripe — payment processing and fraud prevention
- Relevant card, wallet or payment-method providers — completing the payment selected at checkout
- Google — website analytics, where enabled with the appropriate consent
- Website hosting, email and technical service providers — operating and securing the website
- Delivery and logistics providers — delivering customer orders
- Professional advisers or public authorities — where legally required
These recipients may process information as our service providers or as independent organisations responsible for their own processing.
We do not sell personal data to third parties.
11. International data transfers
Some of our service providers may process personal data outside Sweden or the European Economic Area.
Where required, such transfers are protected by recognised legal safeguards, such as an adequacy decision, standard contractual clauses or another lawful transfer mechanism.
12. How long we retain your data
We retain personal data only for as long as necessary for the purpose for which it was collected and to meet our legal obligations.
Order, transaction and accounting information may normally be retained for up to seven years, or for another period required under applicable Swedish accounting and tax rules.
Customer-service correspondence and return information are retained only for as long as reasonably necessary to handle the request, establish or defend legal claims and comply with applicable obligations.
Marketing information is retained until you unsubscribe or withdraw your consent, unless continued retention is otherwise required by law.
13. Your data-protection rights
Subject to applicable law, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete information
- Request deletion of your information
- Request restriction of processing
- Object to certain processing based on legitimate interests
- Receive certain information in a portable format
- Withdraw consent at any time where processing is based on consent
- Lodge a complaint with a supervisory authority
Some rights may be limited where we are required to retain or process information by law.
To exercise your rights, contact hello@nemastore.com. We may need to verify your identity before fulfilling a request.
You may also lodge a complaint with the Swedish Authority for Privacy Protection, Integritetsskyddsmyndigheten (IMY), at https://www.imy.se.
14. Data security
We use reasonable technical and organisational measures intended to protect personal data against accidental loss, alteration, unauthorised access, misuse or disclosure.
However, no online service or electronic transmission can be guaranteed to be completely secure.
15. Changes to this policy
We may update this Privacy Policy when our services, providers or legal obligations change.
The latest version will be published on this page, and the “Last updated” date at the top will be revised accordingly.
16. Contact us
Questions about this Privacy Policy or the way we process personal data can be sent to:
Nema Store
Farsta, Stockholm, Sweden
Email: hello@nemastore.com
Website: https://nemastore.com