After your order is confirmed, it is sent for production. Most Nema Store products are made to order through Gelato’s print-on-demand production network.

Contact us as soon as possible. Production can begin shortly after an order is placed, so we cannot guarantee that changes or cancellations will still be possible.

Any statutory consumer rights that apply to your purchase remain unaffected.

Print-on-demand means that an item is produced after it has been ordered instead of being kept in large quantities of traditional warehouse stock.

Nema Store currently uses Gelato for print-on-demand production and fulfilment.

Yes. After completing your purchase, you should receive an order confirmation at the email address provided during checkout.

Check your spam or junk folder if you cannot see the message.

We ship to Sweden, the rest of the EU, the United Kingdom and many other destinations worldwide.

Available delivery methods are shown during checkout for the entered address.

Delivery estimates include both production and shipping time.

As a general guide:

Sweden: approximately 5–12 business days
United Kingdom: approximately 5–12 business days
Other European destinations: approximately 5–15 business days
Other international destinations: approximately 7–25 business days

These estimates are not guaranteed delivery dates. See our Shipping & Delivery page for more information.

Shipping costs depend on the products, quantity, destination and available shipping method.

The applicable charge is displayed during checkout before payment.

Orders of 500 SEK or more qualify for free standard shipping.

When tracking is available, shipping information will be provided after your order has been produced and handed to the carrier.

Tracking availability and detail may vary depending on the destination, carrier and shipping method.

Different products may be produced at different facilities within Gelato’s production network. One order may therefore arrive in separate packages or on different days.

Check the size information shown on the individual product page before ordering.

Garment models can fit differently, so we recommend checking the measurements rather than relying only on your usual size.

We aim to represent products accurately, but screens can display colours differently.

Minor variations may also occur because of the garment material, production process and printing method.

Always follow the care instructions supplied with the garment and shown on its product page.

Turning printed clothing inside out before washing and avoiding unnecessary high heat can generally help preserve the fabric and print.

Nema Store creates and sells the designs. Production and fulfilment are handled through Gelato’s print-on-demand production network.

Where the statutory right of withdrawal applies, consumers generally have 14 days to notify us that they wish to withdraw from an online purchase.

Submit the withdrawal form and read the complete instructions on our Returns & Right of Withdrawal page .

No. Producing a standard product on demand does not by itself remove statutory consumer withdrawal rights.

Products made according to your individual instructions or clearly personalised for you may be treated differently.

Contact Nema Store with your order number, a description of the problem and clear photographs where useful.

Do not send the product directly to Gelato or another production facility unless Nema Store specifically instructs you to do so.

For a change-of-mind return under the statutory right of withdrawal, the customer is generally responsible for the direct return-shipping cost.

For a valid complaint concerning a defective or incorrect product, necessary return costs should not normally be borne by the customer.

Some international shipments may be subject to local import duties, taxes or carrier handling charges, depending on the destination and fulfilment route.

Where such charges are not already included, they may be collected according to the destination country’s rules.

The currency and final amount shown during checkout are the amounts applicable to your order.

Your card issuer or payment service may apply its own currency-conversion terms where applicable.